How can we help?

Frequently asked questions

For patients

How do I get quotes from dentists near me?

Open Get quotes, pick the service, answer 2–3 quick questions, add your postal code, budget and contact details, then click the confirmation link we email you. Nearby clinics send their price and availability to your inbox and to your My requests page.

Does it cost anything to get quotes?

No — it's completely free for patients and there's no obligation. Clinics pay us when they want to contact you.

How many clinics get my phone number and email?

For a shared request, at most 3–5 clinics depending on the service (shown before you submit). For an exclusive request from a clinic's page, only that clinic. Only clinics that unlock your request see your contact details; others only see an anonymous preview.

Where do I see and compare my quotes?

Go to My requests and enter your email — we'll send you a sign-in link. You can sort quotes by price, rating or distance and tap Contact this clinic.

Is canadiandentalcare.com free to use?

Yes. Searching and finding dentists is completely free for patients.

How are clinics verified?

We aggregate Google reviews, claimed status from clinic owners, and our internal verification process.

How do I book an appointment?

Use Get quotes: tell us what you need once, nearby clinics send you quotes, and you contact the one you choose to book. You can also call any clinic directly using the phone number on its profile.

Do you accept the Canadian Dental Care Plan (CDCP)?

We're an independent directory and not affiliated with the government CDCP. Many listed clinics do accept CDCP — check individual clinic pages for details.

Why are clinic profiles in Chinese / French?

We translate profiles to help multilingual patients across Canada find dentists who can serve them in their preferred language.

For clinic owners

How does pay-per-lead pricing work?

There's no monthly fee. When a patient nearby asks for quotes we email you an anonymous preview. If you want them, pay once ($10–$50 CAD depending on the service) to unlock their name, phone and email, then send your quote from the same page.

How many clinics can buy the same lead?

Shared leads can be unlocked by 3–5 clinics depending on the service, first come first served — once the spots are gone it's closed. Exclusive leads (the patient asked your clinic from your profile) go to you alone. A clinic can't buy the same lead twice.

Do I need to sign up first?

No. Click Unlock patient details in the email and pay by card. After your first purchase we set up your free clinic dashboard automatically, with all your leads under My leads.

Can I get a refund if the patient's contact details are invalid?

Yes. If both the phone number and email are invalid, email support@canadiandentalcare.ca within 7 days and we'll refund you in full after checking.

How do I claim my clinic listing?

Find your clinic on canadiandentalcare.com and click "Claim this clinic". We'll verify your ownership and grant you dashboard access.

What does it cost to list my clinic?

Listing is free. We only charge per lead — you pay only for patients you choose to unlock, with no monthly fee.

How does AI search ranking work?

Our platform is built with structured data (Schema.org, JSON-LD) that AI tools like ChatGPT, Claude, and Perplexity cite when patients search for dentists. Premium-tier clinics get priority in these AI recommendations.

Can I edit my clinic information?

Yes. Claim your listing and access your dashboard to edit hours, services, description, photos, and respond to patient inquiries.

How do I cancel my subscription?

From your dashboard → Subscription → Cancel. Subscriptions are managed via the Stripe billing portal.

Can't find what you need?

We're here to help. Reach out anytime.

support@canadiandentalcare.ca

We respond within 1–2 business days.

Interested in listing or claiming your practice? See our plans on the Pricing page, or claim your clinic listing directly from your clinic's profile page. /pricing

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